We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Types of Data Collected
We collect several different types of information for various purposes to provide and improve our Service to you. Among the types Personal Data this Website collects, by itself or through third parties, there are: Cookies, Usage Data, Business Contact Details, First name, Last name.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include:
- Email address
- First name and last name
- Business contact information
- Marketing/Contact preferences
We may also collect information regarding how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
How do we collect your data?
You directly provide our company with most of the data we collect.
We collect data and process data when you:
- Use or view our website via your browser’s cookies.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via emails.
Use of Data
Volta uses the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
How do we store your data?
Our company would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing messages, you may always opt out at a later date. Additionally, if you no longer wish to be contacted for marketing purposes, please send us an email at [email protected].
What are your data protection rights?
We would like to make it sure that you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access: you have the right to request our Company for copies of your personal data.
The right to rectification: you have the right to request that Volta will correct any information you believe is incomplete.
The right to erasure: you have the right to request that our Company erase your personal data.
The right to restrict processing: you have the right to object to our company’s processing of your personal data.
The right to data portability: you have the right to request that our company transfer the data that we have collected to another organization, or directly to you.
You may update your personal data by sending us an email: [email protected]
You can also unsubscribe from promotional emails the following ways:
1) Follow the instructions at the bottom of the email
2) Contact our Customer Service Department
3) Sending us a message using the “Contact form”.
Volta will respond in a timely manner to all reasonable requests to view, modify, or delete personal data.
Tracking & Cookies Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve.
Cookies we use:
These cookies are necessary for the website to function and cannot be switched off in our system. You can set your browser to lock or alert you about these cookies, but then some parts of the site will not work.
These cookies are necessary for the website to function and cannot be switched off in our systems. You can set your browser to block or alert you about these cookies, but then some parts of the site will not work.
These cookies help website owners to understand how visitors interact with websites by collecting and reporting information. You can set your browser not to accept cookies.
Marketing cookies are used to track visitors across website. You can set your browser not to accept cookies.
How to manage cookies?
You can set your browser not to accept cookies. However, in a few cases some of our website features may not function as a result.
We may use third-party Service Providers to monitor and analyze the use of our Service. We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We use MailChimp as a marketing email platform. If you choose to subscribe to our newsletter, the email address that you give us will be forwarded to MailChimp which provide us with email marketing service. The email address that you submit will not be stored within the website’s own database.
You can always unsubscribe by using the unsubscribe link contained in each email newsletter that you receive from us.
For more information on the privacy practices of Mailchimp, please visit the Mailchimp Privacy page: https://mailchimp.com/legal/privacy/.
Links To Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services that use information from our servers.